Information You Provide Directly

When you interact with us, you may choose to share information such as:

• Your name, email address, phone number, and company name
• Business details relevant to the services you are exploring
• Messages, questions, or feedback submitted through our contact forms
• Information shared when subscribing to our communications or downloading resources
• Details provided during service onboarding or diagnostic consultations

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically to help us improve your experience:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on each page, and referring URLs
• Data collected through cookies and similar tracking technologies

Information from Third-Party Sources

We may receive limited information about you from publicly available sources or third-party platforms you use to connect with us, such as LinkedIn or scheduling tools.

We use your information to serve you well and operate our business responsibly. Specifically, we use your information to:

• Respond to your inquiries and provide the services you have requested
• Schedule and conduct diagnostic calls and consultations
• Deliver, manage, and improve the services we provide to you
• Send relevant communications, updates, and resources, only with your consent
• Personalize and improve your experience on our website
• Maintain the security, integrity, and performance of our website and systems
• Comply with applicable laws, regulations, and legal obligations
• Detect, prevent, and address fraud, unauthorized activity, or misuse of our services

When delivering services such as bookkeeping, payroll, and tax support, we work exclusively within your existing platforms and systems (for example, QuickBooks Online, Xero, Gusto, or similar tools authorized by you). We do not store, transfer, or retain your financial records, bank account details, tax filings, or payroll data on our own servers or systems.

Access to your platforms is granted by you and can be revoked by you at any time. We access only the information necessary to perform the services you have engaged us for, and we treat all client data with the highest level of care and confidentiality.

Depending on your location and the nature of our interaction, we process your personal information based on one or more of the following legal grounds:

• Consent: You have given us clear permission to process your information for a specific purpose (for example, subscribing to our communications).
• Contractual Necessity: Processing is necessary to fulfill a service agreement or to take steps at your request before entering into a contract.
• Legitimate Interest: Processing is necessary for our legitimate business interests, such as improving our services, maintaining security, or communicating with prospective clients, provided those interests do not override your rights.
• Legal Obligation: Processing is required to comply with applicable laws or regulations.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our content.

You can manage your cookie preferences through your browser settings at any time. Disabling certain cookies may affect website functionality.

We use trusted third-party tools and platforms to support our website and services, including email delivery providers, analytics platforms, scheduling tools, and form processors. These providers may process limited personal information on our behalf and are bound by their own privacy policies and data protection commitments.

We do not sell, rent, or trade your personal information to any third party for marketing or commercial purposes.

We may disclose your information if required to do so by law, regulation, legal process, or enforceable governmental request, or to protect the rights, property, or safety of Pivit, our clients, or the public.

As a professional services provider based in India serving clients across the United States, United Kingdom, United Arab Emirates, and Australia, your personal information may be transferred to, stored in, or processed in a country other than your own.

When we transfer personal information internationally, we take appropriate steps to ensure your data remains protected in accordance with the applicable data protection laws of your jurisdiction. These steps may include implementing standard contractual clauses, relying on adequacy decisions, or applying other recognized safeguards.

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected, to maintain our business records, or to comply with legal, regulatory, or contractual requirements.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data management practices.

We respect your ability to control your personal information. Depending on your location, you may have the following rights:

To exercise any of these rights, please contact us at info@pivitops.com. We will respond to your request within the timeframe required by the applicable laws of your jurisdiction.

Protecting your information is important to us. We implement commercially reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, alteration, or destruction.

While we are committed to protecting your data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we continuously work to strengthen our protections.

Our website and services are designed for businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of our website or services after any updates constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, we welcome you to reach out: